OUR COMMITMENT TO YOUR PRIVACY
This Privacy Policy details how Life Force Labs collects, utilizes, and safeguards your personal information. By accessing our website, using our services, or purchasing our products, you consent to the privacy practices outlined in this Policy.
This Policy explains: (a) what personal information we collect when you visit our website or make a purchase; (b) how we collect this information; (c) how we use and share your information; (d) the security measures we take to protect your sensitive data; and (e) important details about your privacy rights and our data practices.
This Policy does not apply to the practices of companies that Life Force Labs does not own or control, or to people that we do not employ or manage.
This Privacy Policy supersedes all prior versions and sets forth the data privacy practices of Life Force Labs (“Life Force Labs,” “we,” “us,” or “our”) and applies to visitors and users (“consumers” or “you”) of our websites lifeforcelabs.net, and other online applications owned and operated by us now and in the future, as well as to our consumer data practices more generally. So even if you have not visited our website or interacted directly with us, you may be entitled to some or all of the protections contained below, such as if you provided your information to us through a third-party or we otherwise collected or processed your data on behalf of someone else. This policy also applies to certain individuals we interact with over the phone, including our existing business prospects and clients. This policy does not apply to any third-party websites we may link to, and we assume no responsibility or liability regarding the same.
Our websites may at times record your interactions with it, including for example your interactions with our online consent/opt-in forms and any future webchat features. Do not make any use of our sites if you do not consent for us to engage in this practice. Our websites currently lack the functionality to recognize “Do Not Track” browser signaling.
We adopt this policy to comply with state data privacy statutes, most of which are relatively new. This policy is intended to comply with the California Consumer Privacy Act of 2018 (“CCPA”), as amended, and other U.S. state data privacy laws in CO, CT, DE, IN, IO, KY, MD, MN, MT, NE, NH, NJ, OR, RI, TN, TX, UT and VA. Nothing herein may be construed as creating any obligations for us beyond what is required by the law.
Disabled users who need these disclosures presented in an alternate medium, may contact us at the email address or telephone number listed further below.
YOUR RIGHTS AS A CONSUMER
Depending upon where you live and as more fully explained below, you may have significant rights related to the privacy of your personal information, including:
· Right to access your data.
· Right to correct your data.
· Right to have your data deleted.
· Right to opt-out of certain forms of processing of your data.
· Right to portability of your data.
· Right to opt-out from the sale of your data.
· Right to opt-in for certain sensitive data processing.
· Right against certain forms of automated decision-making about your data.
· And, in California, the right to bring a private action to protect your data from certain data breaches.
MARKETING COMMUNICATIONS & CONSENT
When you provide your contact information on our website, you authorize Life Force Labs and our marketing partners to contact you via email, phone calls, and text messages with promotional offers and product information. This may include automated calls and messages. Please note that providing consent is not required to make a purchase—you can always call us directly at 1-844-369-7608. You may opt-out of marketing communications at any time. Standard messaging rates may apply, and calls may be recorded for quality assurance. By agreeing to electronic communications, you consent to receive documents and terms electronically. To withdraw your electronic consent or request paper copies, email us at [email protected].
PROTECTION OF MINORS
Our website and services are intended for adults only. We do not knowingly collect or solicit personal information from anyone under the age of 18. If you are a minor, please do not use our website or provide any personal information to us.
NEW JERSEY & WEST VIRGINIA PUBLIC SERVICEMEMBERS
We value the privacy of public service members and do not publish or otherwise make available the information related to the same to the public. If you are a public servicemember in New Jersey or West Virginia, including for example a current or retired New Jersey or West Virginia judge, prosecutor or police officer, do not submit any private, non-public contact information to us, directly or indirectly. You agree that, to the extent your non-public contact information is protected by “Daniels law,” you will exercise your right to opt-out (a non-disclosure request) only by emailing your request to [email protected] and you will allow us a reasonable period to recognize and honor your request.
HOW WE COLLECT YOUR INFORMATION
All information collected by Life Force Labs is stored securely in our protected database, accessible only to authorized Life Force Labs personnel. We collect information from customers and visitors who browse our website, create accounts, or make purchases. This information may be gathered at various points throughout your interaction with our services.
ACCOUNT REGISTRATION
When you create an account or make a purchase, we collect essential information including your name, shipping address, zip code, phone number, email address, and payment details (credit card or checking account information). This information allows us to process your orders and provide you with our services. Please note that once you register, you are identifiable to us through this information.
COOKIES
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser. We cannot guarantee that all of our websites can recognize and honor do-not-track browser signaling.
LOG FILES
Life Force Labs automatically receives and records information on its server logs from your Web browser, including your IP address, cookie information, and the page you requested. We use IP addresses and cookies to analyze trends, administer the site, track members and users movements, and gather broad demographic information for aggregate use. IP addresses are not linked to your personal information.
INFORMATION FROM OTHER SOURCES
For reasons such as improving personalization of our Service (for example, providing better product recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to our account information. We also sometimes receive updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.
USE OF INFORMATION
Information we collect is generally used for the following purposes: To build features that will make the services available on our site easier to use. This includes faster search requests, better member support and timely notice of new services and special offers. To improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize our sites content, layout, and services. These uses improve our Services and better tailor them to meet your needs. To resolve disputes, troubleshoot problems and enforce our Terms and Conditions of Use. At times, we may look across multiple members or users to identify problems or resolve disputes, and in particular we may examine your information to identify members using multiple Member Ids or aliases.
SHARING OF INFORMATION
We may use the personal information that you supply to us and we will bring selected retail opportunities to you via direct mail, email, online and telemarketing. Life Force Labs may sell or rent aggregated statistical information and user, member or former member specific information, including name, address, telephone number and payment information, to our marketing partners or other third-parties. If you want Life Force Labs to stop sharing information it has about you in the future, you may notify us of this fact by contacting Life Force Labs’s Member Services department.
We reserve the right to disclose personal information, including Sensitive Information, when we believe that such disclosure is appropriate to comply with the law or a request by a government official, to protect the rights or property of Life Force Labs, or to enforce our Terms and Conditions of Use. In the event that Life Force Labs or substantially all of its assets are acquired by a third party, member information and Sensitive Information may be some of the transferred assets.
USE OF DATA COLLECTED
We use your personal, demographic and profile data to enhance your experience at our site and to enable us to present content we think you might be interested in. We use your contact information to send you information about Life Force Labs and promotional material from our partners. We may also use your personal, demographic and profile data to improve our site, for statistical analysis, for marketing and promotional purposes, send SMS alerts or notification, and for editorial or feedback purposes for our advertisers. Information collected by us may be added to our databases and used for future telemarketing, SMS text-messaging, e-mails or postal mailings regarding site updates, new products and services, upcoming events, and/or status of orders placed online. By using this site, you agree that you may be contacted in any manner contemplated in this section even if your number is found on a do not call registry, in-house list or similar registry.
SMS OFFERING AND OPT-OUT RIGHTS
By completing or submitting a complete or partial registration form, you are consenting to receive SMS offers and other information from us on your wireless telephone. You understand that your wireless carrier’s standard charges and rates apply to these messages. You may opt-out of future SMS marketing by replying “STOP”, “END”, or “QUIT”.
AGENTS
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from member lists, analyzing data, providing marketing assistance, processing credit card payments, and providing member services. They have access to personal and Sensitive Information needed to perform their functions, but may not use it for other purposes.
SPECIAL OFFERS AND ANNOUNCEMENTS
Active customers and former customers will occasionally receive information on products, services, special deals, and a newsletter.
SECURITY
Life Force Labs takes every precaution to protect our users and members Sensitive Information, both online and offline. Your Sensitive Information is password-protected for your privacy and security. Sensitive Information is encrypted and is protected online with the best encryption software in the industry - SSL.
Sensitive Information is also protected offline in our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or member services representative) are granted access to Sensitive Information. Furthermore, all employees are kept up-to-date on our security practices and changes in those practices. Finally, the servers that we store Sensitive Information on are kept in a secure environment. If you have any questions about the security at our website, you can send an email to us using Life Force Labs online contact form.
OTHER SITES
Life Force Labs forwards users and members to other sites. Please be aware that Life Force Labs is not responsible for the business and privacy practices of these other sites. We encourage you to be aware of this when you leave our site and to read the legal notices and privacy policies of each and every website you visit.
CORRECTION/UPDATING PERSONAL INFORMATION
If a member’s personal information changes we will endeavor to provide a way to correct or update that members personal data provided to us. Visit our Customer Care section to update.
NOTIFICATION OF CHANGES
If we decide to change our Policy, we will post these changes on our Homepage or provide other notification of our revised Policy so our users and members are always aware of what information we collect, how we use it, and when we disclose it.
CHILDREN’S ONLINE PRIVACY PROTECTION
Life Force Labs serves general users of the World Wide Web. We support and comply with the Children’s Online Protection Act (COPPA) and we do not knowingly collect information from children under the age of 13, nor do we share such information with third parties. Children under the age of 18 may use Life Force Labs only with the involvement of a parent or guardian.
SPECIAL NOTIFICATION FOR CALIFORNIA RESIDENTS, YOUR CALIFORNIA PRIVACY RIGHTS
Individual customers who reside in California and have provided their personal information to Life Force Labs may request information about our disclosures of certain categories of personal information to third parties for their direct marketing purposes. Such requests must be submitted to us using Life Force Labs online contact form. Within thirty days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of these third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to.